KeepingHospitalityBusinessesRunning.
Refrigeration, reactive maintenance and hospitality engineering — when you need it.
Hospitality doesn’t stop
when something breaks.
What we do
Broad enough to cover the venue.
Specific enough to fix it.
Refrigeration
Cold rooms, walk-ins, display refrigeration, prep counters, bottle coolers, ice machines, cellar cooling.
Hospitality Equipment
Dishwashers, glasswashers, ice equipment, coffee machines, air conditioning, bar equipment.
Reactive Maintenance
When something stops working, we get hospitality businesses operational again — including loan appliances and refrigerated vans when on-site repair isn't possible.
Planned Maintenance
Preventative servicing designed to catch problems before they become expensive Saturday-night emergencies.
Installation
Specification, supply and installation of commercial refrigeration and hospitality equipment.
The CHILLR difference
Every competitor says “quality service.” Here’s what actually differs.
Built for Hospitality
We understand that a fridge failing at 6pm Friday isn't the same as an office air-conditioning unit failing.
Fast Response
Jobs triaged according to operational impact, not who called first.
One Number
One service partner for the equipment that keeps your venue operating.
Know Your Venue
Service history, equipment records and previous faults follow the customer, not the paperwork.
Fix First
The objective is getting you operational — not generating unnecessary call-outs.
That’s the operating model. Not the marketing.
My CHILLR
Every asset, on record.
We’re building towards every customer having a live digital record of their estate — equipment, service history, engineer reports and warranties, all in one place. Every asset will eventually carry a CHILLR QR sticker: scan it, report the problem, and the system already knows the rest.
Scan → Report → Resolve
Illustrative preview — My CHILLR is rolling out to customers in phases.
Multi-site operators
One partner.
Every venue.
From a single independent restaurant to a 30-site hospitality group — central account management, asset registers and priority response, wherever you trade.
Proof, not promises
Real jobs. Real times.
Walk-in failure
Independent restaurant, Sheffield
- Call received
- 16:42
- Engineer onsite
- 17:31
- Fault
- Condenser fan failure
- Operational
- 18:14
Dinner service saved.
Ice machine down
120-cover bar, Manchester
- Call received
- Fri 19:05
- Engineer onsite
- 19:52
- Fault
- Water inlet valve blocked
- Operational
- 20:20
Saturday trade unaffected.